DictionWise

Terms of Service

Effective 9 September 2026

1. The agreement

These Terms of Service are an agreement between you and Melearn Lab LLC (“we”, “us”), a California limited liability company in the United States. They cover the DictionWise Mac app, the service it talks to, this website, and anything else we offer under the DictionWise name (together, the “Service”).

By downloading, installing, signing in to or using the Service you accept these terms and the Privacy Policy. If you do not accept them, do not use the Service.

2. Who may use DictionWise

You must be at least 13 if you are in the United States and at least 16 elsewhere, and if you are under 18 you need a parent or guardian’s permission. You must be able to enter into a contract, and you must not be barred from using the Service under the laws that apply to you. If you use DictionWise for an organisation, you are telling us you are allowed to accept these terms on its behalf.

3. Your account

You sign in with Apple; we never see or hold a password. Your account is yours — do not let someone else use it, and keep the Apple ID behind it secure. You are responsible for what happens under your account. Tell us at [email protected] if you think it has been used without your permission.

Signing in does not by itself let you dictate. Access is a separate step — section 4.

4. Access, invite codes, and what this costs

Free words. A new account may dictate a set number of words at no charge — the number is shown in the app — after which dictation needs a subscription or an invite code. We may change the allowance for new accounts, and we may set and change usage limits.

Subscriptions. Paid plans are sold by Melearn Lab LLC and processed by Stripe, which charges your card on our behalf on its own checkout page. The price and billing period are shown before you buy; where sales tax or VAT applies it is added at checkout. A subscription renews automatically at the end of each period until you cancel; you can cancel any time from the billing portal the app opens for you, and cancelling keeps dictation on until the end of the period you paid for. If a renewal payment fails, dictation may be paused until it succeeds. We may change prices for future periods with at least 30 days’ notice by email or in the app; continuing past the change is acceptance of the new price. Refunds: write to us within 14 days of a charge and we will refund it if you have barely used the service in that period; otherwise refunds are at our discretion, except where consumer law gives you a right to one.

Invite codes. Redeeming a code we issued turns dictation on for the period the code grants. Codes are for the person we gave them to: do not share, publish or sell one. We may cancel a code, or the access it granted, if it is shared or misused, and we may change, limit or withdraw beta access at any time. Nothing about an invite code signs you up for a charge.

5. What the app does on your Mac

To do its job, DictionWise asks macOS for permission to use the microphone and for Accessibility permission, which is what lets it insert text into whatever application you are typing in. It records when you hold the key you have bound, and it inserts the result where your cursor is. macOS controls both permissions and you can withdraw either one in System Settings at any time, which stops the corresponding part of the app working.

You decide where you dictate and what you keep. Text is inserted at your direction, into applications we have no control over and cannot see. Check what was inserted before you send, save or submit it — particularly in anything consequential. We are not responsible for text that reaches a document, a message or another service because it was inserted at your cursor.

6. Your content

You own it. The audio you record, the text produced from it, and the feedback the coaching feature returns to you are yours, as between you and us. To the extent we hold any rights in the output, we assign them to you.

You give us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, modify, process, transmit and display your content for the purposes of providing, improving, securing and supporting the Service, including passing it to the providers described in the Privacy Policy. How your content is handled — what is kept, for how long, and how to delete it — is described in the Privacy Policy.

What that licence never covers is training. We do not use your audio, your transcripts or the coaching feedback you receive to train, fine-tune or evaluate models, or to build datasets for that; and we do not sell your content. This is not a setting you have to find and switch on — it is how the Service works. If that ever changes, it will be something we ask you to opt into.

You are responsible for what you dictate: you must have the right to submit it, and it must not break the law or anyone else’s rights.

7. Accuracy — please read this one

Speech recognition makes mistakes. It mishears words, invents plausible ones, drops negations, and gets names, numbers and technical terms wrong. The text it produces can be confidently incorrect in a way that is easy to miss. Read it before you rely on it.

The language feedback is an opinion, not an authority. The coaching feature uses a language model to comment on the English you just spoke. It can be wrong about grammar, wrong about what is natural, and wrong about what you meant. It reflects one register of one language and is not a substitute for a teacher, an editor, or a qualification. Nothing it says is legal, medical, financial or professional advice.

Outputs are generated, so the Service may produce the same or similar text for different people. Text that is not original to you does not become yours because the Service produced it.

8. What you may not do

• Break the law with it, or use it to harass, defraud, or infringe anyone’s rights.
• Share, resell or redistribute your access, your invite code, or the Service itself.
• Get around, disable or test our limits, authentication or security — including rate limits, usage caps and the invite system.
• Reverse engineer, decompile or disassemble the app, except where the law says you may despite this clause.
• Use the Service to build or improve a competing product, or to train any machine learning model on its outputs.
• Automate, script or scrape it, or run it other than as an ordinary interactive user.
• Interfere with the Service or the servers behind it, or load it in a way that degrades it for other people.
• Misrepresent generated text as reviewed or endorsed by us.

If you break these rules we may remove access, suspend your account, or end this agreement — section 15.

9. Recording other people

DictionWise opens your microphone when you hold the key. Recording other people is regulated in many places, and in some US states every person in the conversation has to consent. That is your responsibility, not ours: only dictate what you are allowed to record, and get consent where the law requires it.

10. Your licence to the software

We give you a personal, revocable, non-exclusive, non-transferable licence to install and use the DictionWise app on Macs you control, for your own use, under these terms. We keep every right we do not grant here. The app checks for updates and can install them, which is how fixes reach you; updates are covered by these terms.

11. Beta access

The Service is in active development. Features may appear, change or be withdrawn, limits may move, and data held for the beta may be reset when the Service changes. Keep your own copy of anything you cannot afford to lose. Beta access can be ended at any time. Section 16 sets out that the Service is provided as it is.

12. Feedback

If you send us suggestions, bug reports or ideas, we may use them freely — to build, improve and sell the product — with no obligation to you and no payment. Do not send us anything you consider confidential or want to keep rights in.

13. Our intellectual property

The Service, the software, the DictionWise name and mark, and this website belong to us and our licensors, and are protected by intellectual property law. These terms do not give you any right in them beyond the licence in section 10.

14. Third-party services

The Service depends on other companies — hosting, network security, speech-to-text, and a language-model provider for the coaching feature — and it runs on Apple’s operating system and sign-in. Their terms govern their own services and we do not control them. We are not responsible for a third party’s acts, outages or changes, and a change one of them makes may change or interrupt the Service. Which providers we use, and what each receives, is in the Privacy Policy.

15. Ending this

You can stop using DictionWise whenever you like. Signing out revokes that Mac’s access; deleting your account in the app removes it and the data attached to it, as described in the Privacy Policy.

We may suspend or end your access — with notice where it is reasonable to give it, and without notice if the situation does not allow it — if you break these terms, if we reasonably suspect fraud or abuse, if keeping your access on creates a risk or a legal problem, if your account is inactive for a long period, or if we discontinue the Service. If we discontinue it entirely we will give reasonable notice to people using it.

Sections 6, 7, 12, 13 and 16 to 21 survive the end of this agreement.

16. No warranties

Some places do not allow these exclusions. Where that is so, they do not apply to you and you keep whatever rights the law gives you — including, in the EU, EEA and UK, your statutory rights as a consumer, which nothing here takes away.

17. Limitation of liability

These limits do not apply to liability that cannot be limited by law — including, where it applies, death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. Where the law does not allow some of this exclusion, our liability is limited to the smallest extent that law permits.

18. Indemnity

You will defend and indemnify us against claims, losses and costs (including reasonable legal fees) arising from your use of the Service, your content, your breach of these terms or of the law, or anything you dictated that you did not have the right to. We will tell you about the claim, let you control the defence of it, and give you reasonable cooperation; you will not settle anything that admits fault on our part without asking us first.

19. Governing law and disputes

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and the UN Convention on Contracts for the International Sale of Goods does not apply.

Talk to us first. If something goes wrong, email [email protected] and give us 30 days to sort it out. Most things end there.

Arbitration and class-action waiver (US residents). If we cannot resolve it informally, you and we agree to resolve any dispute relating to these terms or the Service by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court — with two exceptions: either of us may bring an individual claim in small-claims court, and either of us may ask a court for an injunction to stop misuse of intellectual property. The arbitration is held in San Francisco County, California, or by phone or video, or wherever else we agree, and the arbitrator decides everything, including whether a dispute is arbitrable. Under the AAA’s consumer rules most of the arbitration fees fall on us.

You and we each give up the right to a jury trial and to take part in a class, consolidated or representative action — disputes are resolved only on an individual basis, and the arbitrator may not combine more than one person’s claims.

You can opt out. This is not take-it-or-leave-it: email [email protected] within 30 days of first accepting these terms, saying you opt out of arbitration, and it will not apply to you — the rest of this section still will.

Anything not resolved in arbitration — because it falls outside the agreement above, because you opted out, or because a court holds the class-action waiver unenforceable as to some claim — will be brought exclusively in the state and federal courts sitting in San Francisco County, California, and we each consent to their jurisdiction. If the class-action waiver is held unenforceable as to a particular claim, only that claim leaves arbitration for those courts; the rest stays in arbitration. If you are a consumer whose own law gives you a non-waivable right to bring a claim in your own courts or under your own law, that right stands.

20. Changes to these terms

We may update these terms as the product changes; the effective date at the top moves when we do. If a change is material — if it meaningfully reduces your rights or increases your obligations — we will tell the people using the beta by email or in the app before it takes effect. Continuing to use DictionWise after that means you accept the new terms. If you do not, stop using it and delete your account.

21. General

These terms and the Privacy Policy are the entire agreement between us about the Service and replace anything said before. If a provision is unenforceable, it is narrowed to the least extent needed, or severed, and the rest stands. Not enforcing something is not giving it up. You may not transfer this agreement; we may transfer it to an affiliate or in connection with a merger, acquisition or sale of assets. Nothing here makes either of us the other’s partner, agent or employer. We are not liable for a failure caused by something genuinely outside our control. We will send notices to the email on your account or show them in the app; send yours to the address below.

22. Contact

Melearn Lab LLC, California, United States · [email protected]